Privacy Policy

Last updated: August 2026

Overview

This policy explains what information Orbistats collects when you visit orbistats.com, sign up for an API key, or use our developer dashboard, and how that information is used. It works alongside our Cookie Policy, which covers cookies specifically.

Information We Collect

Account information — name, email address, company name, and billing details when you create an account or subscribe to a paid plan.

API usage data — request counts, endpoints called, and response times, used for billing, rate limiting, and reliability monitoring.

Website analytics — standard analytics such as pages visited and referring source, used to understand how the site is used.

Support communications — the content of messages you send us when you contact support, sales, or careers, kept to respond to and track the request.

How We Use Information

To provide and maintain the API and developer dashboard, to process billing, to respond to support requests, and to send service-related notices such as maintenance windows or breaking changes.

We do not sell personal information to third parties.

Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on performance of our contract with you (providing the API and dashboard you've signed up for), our legitimate interests (such as securing the platform and preventing abuse), compliance with legal obligations, and your consent where it's specifically requested, such as for optional analytics cookies.

Data Sharing

We share limited data with service providers who help us operate the platform — for example, payment processing and infrastructure hosting — under confidentiality and data-protection obligations. We may also disclose information where required by law, or to protect the rights, property or safety of Orbistats, our customers, or others. We do not sell personal information to third parties.

Data Retention

Account and billing information is retained for as long as your account is active, and for a reasonable period afterward to meet accounting and legal obligations. API usage data used for billing and reliability monitoring is retained for a limited period appropriate to those purposes, after which it may be aggregated or deleted.

Data Security

We use reasonable technical and organizational measures to protect account and billing information, including encryption in transit and access controls limiting who can view customer data internally. No method of transmission or storage is completely secure, and we can't guarantee absolute security.

International Data Transfers

Orbistats operates infrastructure across multiple regions. Where data is transferred internationally, we take steps intended to ensure it continues to receive an appropriate level of protection consistent with this policy.

Children's Privacy

Orbistats' services are intended for business and developer use and are not directed at children. We do not knowingly collect personal information from children.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or receive a portable copy of the personal data we hold about you, and to object to or restrict certain processing. You can exercise these rights, or request deletion of your account, by contacting privacy@orbistats.com.

Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Material changes will be reflected here before they take effect.

Frequently Asked Questions

Contact

Questions about this policy can be sent to privacy@orbistats.com. For cookie-specific questions, see our Cookie Policy.